Effective Date: 08 August 2023

Turgay Ersalici Oto Galari, a prominent automotive dealer located in Dr. Fazıl Küçük, Hamitköy, Lefkosa, Northern Cyprus, prioritizes the utmost dedication to preserving the privacy and security of our valued customers’ personal information. As a reputable company engaged in the sale of automobiles, we are committed to maintaining the confidentiality and protection of the data we collect from individuals who interact with our website, avail of our services, or visit our dealership.

This Privacy Policy has been meticulously crafted to elucidate the procedures we employ for the collection, utilization, disclosure, and safeguarding of your personal data. By utilizing our website or providing us with your personal information, you voluntarily consent to and acknowledge the practices elucidated in this policy.

We hold in high regard the significance of personal data protection and aim to ensure that our data processing activities are carried out in accordance with relevant data protection laws and regulations. Any personal information collected from you is done so with your explicit consent and solely for legitimate business purposes, intending to enhance your experience and tailor our services to your needs.

The data we collect may encompass, but is not limited to, your name, contact information, preferences, and other relevant details necessary for conducting transactions or optimizing our services. We shall not share, sell, or disclose your personal data to third parties without your explicit consent, except where required by law or as an essential part of providing the services you have requested.

Furthermore, we employ stringent security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our commitment to data security encompasses the use of state-of-the-art technologies and industry best practices.

Please be advised that our website may contain links to external sites or services that are beyond our control. While we strive to ensure that such links are secure and relevant, we cannot assume responsibility for the content or privacy practices of these external entities. Therefore, we encourage you to review the privacy policies of any website you visit from our platform.

By using our website or engaging with our services, you demonstrate your acknowledgment and acceptance of this Privacy Policy. If you have any queries, concerns, or requests related to your personal data, please do not hesitate to contact us. We reserve the right to update and modify this Privacy Policy periodically. Any substantial changes will be communicated through conspicuous notices on our website or via direct communication with our customers.

1. Information We Collect

To assist you better in finding the right vehicle or providing maintenance services, we may collect information about your vehicle preferences, purchase history, and details about your current or potential vehicles. Technical Information: When you access our website, we automatically collect certain technical data, such as your IP address, device information, browser type, and other similar information. This helps us improve our website and ensure a smooth browsing experience for all users. We may collect various types of personal information, including but not limited to:

• Contact Information: Name, address, email address, phone number, and other contact details.
• Financial Information: Payment-related data for completing transactions required to make sales.
• Vehicle Information: Purchase history, and details about your vehicle registration if any.
• Technical Information: IP address, browser type, and other data when you access our website.
• Usage Information: Information about how you use our website and online services.

2. How We Use Your Information

At Turgay Ersalici Oto Galari, we utilize your personal information for various purposes, all aimed at providing you with a seamless and personalized experience. The following outlines the specific purposes for which we may use your personal information:

Providing Services: We use your personal information to process purchases, maintain customer accounts, and fulfill any requested services or transactions. This allows us to efficiently manage your interactions with us and deliver the products or services you have sought.

Personalization: To enhance your experience on our website and improve the quality of our services, we may use your personal information to personalize your interactions. This could involve tailoring product recommendations, customizing content, and optimizing your overall experience based on your preferences and previous interactions with us.

Communication: To ensure effective communication, we use your personal information to respond to your inquiries, requests, and feedback. Additionally, we may use your contact information to provide updates and notifications related to our products, services, and any changes in our policies.

Marketing: With your explicit consent, we may utilize your personal information to send promotional materials, newsletters, and marketing communications. These communications may include information about our latest products, special offers, events, and other relevant updates that may interest you.

Analytics: We may analyze website usage and trends using aggregated and anonymized data to gain insights into customer preferences and behavior. This analysis helps us understand how our website is used, identify areas for improvement, and optimize our services and offerings accordingly.

Legal Compliance: We use your personal information to fulfill our legal obligations, comply with applicable laws and regulations, and respond to lawful requests from regulatory authorities or law enforcement agencies.

3. Sharing of Your Information

We understand the importance of safeguarding your personal information and take the responsibility of handling it with utmost care. As part of our commitment to providing quality services and meeting your needs, we may share your personal information with the following entities, but only for specific purposes and under strict confidentiality measures:

Service Providers: To ensure seamless service delivery, we engage trusted third-party service providers who assist us in various aspects of our operations. These service providers may include payment processors, IT support specialists, marketing agencies, and other entities that contribute to enhancing our services. Rest assured that we carefully select these service providers and hold them to high standards of data protection and security.

Business Partners: In collaboration with our business partners or affiliates, we may extend additional products or services to meet your requirements more comprehensively. When such collaborations occur, we may share limited personal information to facilitate a seamless experience for you. However, we maintain control over the shared data, and our partners are bound by strict confidentiality agreements to ensure the privacy and security of your information.

Legal Requirements: In some instances, we may be obliged to share your personal information in accordance with legal requirements, regulatory obligations, or in response to legal processes, such as court orders or requests from law enforcement agencies.

Protection of Rights: We may share your personal information to protect our rights, privacy, safety, or the rights, privacy, or safety of others. This includes circumstances where it is necessary to prevent fraud, investigate potential violations, or address security concerns.

Please be assured that we only share the minimum necessary information required to achieve the intended purposes. Moreover, we do not sell or trade your personal information to third parties for marketing purposes without obtaining your explicit consent.

4. Your Choices and Rights

We recognize and respect your rights regarding your personal information. We are committed to facilitating your choices and providing you with control over your data. Therefore, we offer the following options and rights:

Access, Update, and Correction: You have the right to access the personal information we hold about you and, if necessary, request updates or corrections to ensure its accuracy. If you require assistance with accessing, updating, or correcting your personal data, please feel free to contact us using the provided information below.

Opt-Out of Marketing Communications: We understand that your preferences for receiving marketing communications may change over time. As such, you have the choice to opt out of receiving marketing emails from us. To unsubscribe from marketing communications, you can simply follow the instructions provided in our emails or directly contact us. We will promptly honor your request and cease sending marketing materials to you.

Right to Request Data Deletion: You may have the right to request the deletion of your personal data under certain circumstances, subject to legal requirements. If you wish to exercise this right, please contact us using the provided information below. We will review your request in accordance with applicable data protection laws and promptly take appropriate actions, as required.

5. Security Measures

Turgay Ersalici Oto Galari takes data security seriously and endeavors to implement appropriate and robust measures to safeguard your personal information from unauthorized access, disclosure, or loss. We employ industry-standard security protocols, advanced technologies, and physical safeguards to protect the confidentiality and integrity of your data.

Despite our best efforts, it is crucial to acknowledge that no data transmission over the internet or electronic storage can be entirely infallible or guaranteed to be 100% secure. The inherent nature of online communication entails certain risks beyond our control. Therefore, while we strive to maintain the highest level of security, we cannot provide an absolute guarantee against all potential security breaches.

We are committed to continuously monitoring and enhancing our security practices to stay ahead of emerging threats and vulnerabilities. Our information security team regularly conducts risk assessments and implements updates as needed to fortify our defenses against potential security risks.

Additionally, we urge our customers to take proactive steps in protecting their personal information by practicing secure online behavior. This includes using strong and unique passwords, being cautious about sharing sensitive information, and updating their devices and software regularly.

In the event of any suspected or actual security breach that may compromise your personal information, we have established incident response procedures to promptly address and mitigate the impact. If such an incident occurs, we will take immediate action to assess the situation, notify affected individuals as required by law, and work diligently to rectify the situation and prevent recurrence.

6. Children’s Privacy

We are committed to protecting the privacy and safety of children online. Our services are not directed or intended for individuals under the age of 16. We do not knowingly collect or process personal information from children without obtaining verifiable parental consent in accordance with applicable laws and regulations.

If you are a parent or legal guardian and believe that we may have inadvertently collected personal information from a child without appropriate consent, we kindly request you to contact us immediately. Upon receiving such notification, we will promptly take appropriate actions to identify and remove any personal information related to the affected child from our records and databases.

Safeguarding the privacy of children is of paramount importance to us, and we are dedicated to complying with all relevant laws and guidelines pertaining to children’s privacy protection. We encourage parents and guardians to be actively involved in their children’s online activities and to monitor their interactions with websites and online services.

7. Changes to This Policy

Turgay Ersalici Oto Galari values transparency and recognizes the importance of keeping our customers informed about their privacy rights. Therefore, we reserve the right to update and modify this Privacy Policy periodically to reflect changes in our data practices or as necessitated by applicable legal requirements.

Any updates or revisions to this Privacy Policy will be made available on our website, and the revised date will be clearly indicated at the beginning of the policy. It is advisable to review this page regularly to stay informed about any modifications that may affect how we collect, use, disclose, or protect your personal information.

By continuing to interact with our website, avail of our services, or visit our dealership after any amendments to this Privacy Policy have been posted, you acknowledge and accept the updated practices as outlined in the revised version. We are committed to ensuring that our customers’ personal information remains secure and that we adhere to all relevant data protection laws and regulations. Rest assured that any changes to this policy will be made with due diligence and in the best interest of our valued customers. 

8. Contact Us

If you have any inquiries, concerns, or requests regarding this Privacy Policy or the handling of your personal information, we encourage you to reach out to our dedicated customer service team. You can contact us at:

• Phone: +905338615496 
• WhatsApp: +90 542 881 99 91 

Our customer service representatives are available to assist you during our regular business hours and will be pleased to address any questions or concerns you may have regarding your privacy or data protection matters. At Turgay Ersalici Oto Galari, we value your trust and are committed to providing transparent and effective communication channels to ensure your satisfaction and peace of mind throughout your interactions with us.

Your privacy is of the utmost importance to us, and we will do our utmost to address your inquiries promptly and professionally. Thank you for choosing Turgay Ersalici Oto Galari as your automotive partner, and we look forward to serving you with excellence and integrity.